Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of William Eli (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://williameli.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is the smartwatch I really need. I have been enjoying it for a while now. I'm very happy with the watch. it's super functional.
My apple watch recently broke and I got this watch and it's so much better. it also tracks my sleep, has five brightness options, and tracks my calories and heart rate way better than my apple watch did. It even detects your blood oxygen levels. The most important thing is the blood pressure measurement, there are two modes, I choose the accurate mode at home, and choose the fast mode when I exercise outdoors, very convenient. The app works well too. You can access all the functions in mecare app! But It's not waterproof enough, I can't swim with it on. There aren't many watch faces.But it has already been done well enough. I still recommend it.
Works nicely and is very stylish! I love the inflatable band and I have no trouble clasping together myself; it fits nicely for maximum accuracy of the readings. Functions are steps, blood pressure, heart rate, sleep detection data, blood oxygen, and more! Also shows the weather, has music control, sports mode, and a stopwatch. I was surprised by how accurate the steps and blood pressure datas are! My heart rate was also accurate, as I compared it to the other one I have and they were both the same. This is a good economical alternative to the more expensive fitness watches on the market today.
The watch is used by my grandmother, some of her health data I can see on my phone, but when I am at work, the data will not be transmitted because it is connected via Bluetooth. But it doesn't matter, when I come home with my grandmother, it automatically connects and transmits the data or good. I can see the sleep status and heart rate change. I think this is a good watch for my grandmother.
There is a good product and easy to use. I can check my blood pressure any time I need. Don't need back to home to test it. Only part I don't like is that it's a little tight when wearing the airbag…
Very nice watch now try all out but that should not be a problem
BP seems pretty accurate, when I use an inflatable strap and take an accurate measurement. I only wanted this for notifications of texts and healthy recorder, it works great for that, I am very pleased with my purchase. Very easy to pair with phone & app is easy to use. Watch is easy to read, easy to use, has 2 button to turn on & everything else is swiping left, right or up & down, touch screen is great!
Well, I bought it for blood pressure monitoring and it works. The strap should have been longer .. for the price I recommend it. They gave Me the screen protector and the store is kind and responds quickly. I recommend it.
Very nice smart watch. I got this as a gift for my mom for her birthday. its got an excellent battery life, very easy to use for her (she's 62) she likes that she can connect to her phone and track her footsteps and bp throughout the day. Awesome battery life! 1x a week it needs to charge great price and very nice looking, quality smart watch. The Silcone band is durable and easy to keep clean. Set up was simple. Connects with iPhone 13. Came nice packaged as well. Worth the price!
unfortunately no one is working on software updates anymore and the last software version have some bugs . for this model you can't control screen timeout
Fast shipping, packing without any breakdown, working perfectly. Very beautiful watch, accurate measurement
Everything is good, but it is inferior to competitors.
Price suitable quality high gorgeous multi-function PPWOLF PM50 watch {{good quality and all health values measurement real values}} I am satisfied thanks
Super Watch, monitoring around the clock, and the battery in this mode was enough for 34 days. Pressure readings can be calibrated for yourself, then measured like a medical prof. apparatus. Recommend
Delivery a little longer than the designated one. On the hand they fit well, even very tightly, at the expense of the cuff. The pressure is measured accurately (compared with the Omron tonometer). Hope enough for a long time
Watch Super. Went long for 42 days. Simple and clear interface. There are no unnecessary and unnecessary functions. In the application, too, everything is clearly described. Customizable easily. Measurements checked with Omron comfort 3, error from 6 to 15 units. It all depends on the tightening on the wrist. Tight and weak is not necessary. Complete complete package. On the screen factory film. Put a protective glass in the kit. I recommend the watch and the store.
Pressure with a pumping pad is very much underestimated at about 20 units. It is not possible to correct these results. So I don't see any sense in this function. Adjusting the rapid measurement of pressure using a medical tonometer gives fairly stable results and we can say that they can be conditionally trusted. I have no pressure throws, but in the 120-140 range, more than less (a difference of 3 units) coincides with a medical tonometer. But it was worth measuring the pressure for the wife or child and the clock shows incorrect results. So I still do not know if this watch can be recommended for purchase or it is a children's toy. P.S. Weather data (not adjusted by location) and show nonsense.
Pressure gauge availability
Satisfied as an elephant. I am almost 70 and I have heard a lot that my wrists are not suitable for me in age, but no, everyone is perfectly measured and with a shoulder check everything converges only with the use of the cuff on the watch. I did not think that I would live to see such hours. K. Experienced hypertensive. I used to try different devices, the last is Samsung Gear watch 3,4 to be honest, all these toys without a cuff will not work, all these counting books are for those who already have 120/80. Thanks to the store, the post of China and Russia for the gift for the new year. All health, happiness and success.
Great product. The operability is good and measurement can be started immediately. The air band purchased as a spare also worked properly. The product was shipped quickly from the shop and arrived in 8 days. If you want to buy another product, please visit this shop.
I received the parcel. Thank you very much store! I recommend cooperation!
Very good shop and good watch
The goods arrived, everything is well packed, the pressure is more than less correct.
I absolutely love it and it came just as it said. its simple and perfect for fitness and wanting to know how your sleep patterns are and you re able to check your heart rate and blood pressure and saturation which is perfect for my blood pressure condition! Usually I measure my blood pressure once a day in the morning and evening, and I used to use an electronic blood pressure monitor, but now I use this watch to achieve the purpose of measurement. It is recommended that you use accurate measurement, because of the design of the air pump, so the value will be more accurate. Download Mecare on your phone to check your health at any time, if you set up 24-hour automatic detection. At present, there is nothing I am not satisfied with, I will use it for a while to evaluate again.
You receive just what is described. I find it an excellent choice, the amount of reading it gives you makes it very complete, the interface is very simple talking about aesthetics, it doesn't have many sphere to choose from, but it performs the functions it promises. Recommended.