Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of William Eli (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://williameli.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product and the description match, you will get what you paid for. Overall, the watch gives a good quality impression. I do have a few comments, minor points for improvement! E.g., I cannot stop the seconds hand, no matter what position I put the crown in, so synchronizing time per the second is not possible. The edge of the bezel (the metal edge) is a bit sharp (not to the extent it will hurt) and should be rounded a bit more in my opinion which would be more pleasant to the touch. Furthermore, there is no lume at the date which is therefor very difficult to read as the date number is very small and a bit recessed behind the dial so there is little light on it. Part of these can be attributed to the retro design, so it is a matter of choice. Otherwise a great watch!
Shipping fast and the highly recommended
I believe is a Pagani watch. Omega Seamaster 300 heritage with Omaha jewelry women Rain very outstanding. Note robe sleeve length fine tuning me for cellphone Universal SIM chip removal tools take advantage if other ^^
Perfect as described ! There is a little sticker under the case "QC passed" and the official paper bag, I appreciate that. The new box looks small in picture but it's bigger in reality and it looks really cool.
Nice watch, arrived within shipping estimate. all good.
Excellent quality
I'm a watch lover and this is one of the most beautiful in my collection. Excellent quality, nothing to envy a Seiko or similar. 100% recommended. Don't doubt it.
Excellent watch, very good quality and well put together. The included small screwdriver was perfect for resizing the bracelet. It's a screw link bracelet and extremely easy to resize. The bracelet is the best one of any watch I've owned, solid end links and milled clasp with Pagani Design engraved, not stamped, into it. The watch arrived about a month early which was great. Packaging is excellent and the watch itself is superb. I only have two tiny niggles. Firstly the watch case, which is very well finished, has some quite sharp edges, when wearing the watch they don't affect comfort at all but when you're handling the watch you notice them. Secondly, the watch crystal doesn't appear to have any anti-reflection coating on it and outside in daylight there's a lot of reflection which sometimes makes reading the time awkward.
i ordered the watch on 11-11 and got it today 18-11 so very quickly. the watch itself looks like a high quality watch. the size is perfect for my 6,5" wrist, especially with the female Endlinks, not to big and not to small. i would buy again from this store and also the brand.
Fast shipping. Good quality packaging. The product is excellent. Highly recommended store.
very good quality i love it
Overall excellent quality. Glow-in-the-wood single price if you think the lead being income. Price for performance equipment is very excellent.
very impressive value for money its no omega but nor is the £80 price tag....... well done pagani.
Of the shortcomings-in the twilight to consider the dial is unrealistic. Glass convex. The Lumen is like bright, but it glows very short time. Fuzzy work of the factory head-it is very difficult to put the necessary position for the translation of arrows, dates, etc. The clock was generally liked.
Excellent quality surprised me
Pagani design. Omega display cabinet ocean vis watch with one month use should know good or bad but now is satisfactory on the price and then some cool clock is
The crown can be a little difficult to operate and it can be very difficult to unscrew. The lume is worse than other Pagani Design watches and because this is a sandwich dial it's almost impossible to read the time in the dark. Otherwise this is a very good watch for the price, one of the best Seamaster 300 homages on Aliexpress, I only wish it had a Seiko NH35 instead of a Myota 8215 movement.
not bad. Miyota mov't a bit noisy and unidirectional. band a little thinner (in height) than I would've liked. All said tho, it's a nice piece.
Watch looking and well-made, for the design of the dial the readability is not very very intuitive and immediate, though is okay is done so. Arrived in Italy in 30 days, with free gift a canvas strap Nato and a cacciavitino to adjust the strap with screw pins.
appears good quality .. beautiful watch... after one week, no derivation of time...
Fast shipment and delivery. Watch is as described.
it's a very beautiful watch like describe i recommend
The watch is beautiful in person. Everything lines up perfectly. I put the watch on a Nato strap. I opened it and verified that it has the NH35 movement. I would definitely recommend.
Excellent watch, very good quality
Received watch in excellent condition and alignment..the date window is too small to be useful .